June 2016



Welcome to wmsCONNECTOR, a quarterly newsletter for the Exeter WMS user community. Its purpose is to present information and tips that will provoke thought, discussion, and help advance your warehouse operations. Content will be driven by feedback, so please answer surveys and email me with comments, tips, desired subjects, or questions. Sharing our collective intelligence (or “connecting”) will help us better cope with change – an ever-accelerating part of our lives.

George Goulet, Director of Sales

Featured Articles

Physical Inventory vs Cycle Counting

Process and Progress Monitoring 
hhtInventory accuracy is a key performance metric for every warehousing operation. Cycle Counting can help you improve accuracy while reducing operating costs, but the process needs to be monitored.  Read more


Getting in Front of Your Backorders

Backorders can be a source of customer dissatisfaction and add cost to your order fulfillment process. The good news is your Exeter WMS provides multiple opportunities to control and reduce backorders to an absolute minimum.  Read more


Bottoms Up – A Better Way to Look at Your Data

More Intuitive = More Efficient = More Time for Other Things.  Read more

Interesting Stats

Top Five Challenges Facing Chief Supply Chain Officers
As reported by IBM

· 70% Supply Chain Visibility – lack of timely data and too much data

· 60% Risk Management – using process, data, & technology to manage external uncertainties

· 56% Increasing Customer Demands – satisfy customer orders and requirements quicker

· 55% Cost Containment – creativity and flexibility to identify and capture cost savings

· 43% Globalization – lead times, delivery, and quality

Customer News

Two Long-time Exeter WMS Customers Have Merged

On April 18th Follett Corporation announced that it acquired Baker & Taylor, LLC.  Follett serves over half of the students in the US, and works with 70,000 schools as a leading provider of education technology, services, and print and digital content. Baker & Taylor is the premier worldwide distributor of books, digital content, and entertainment products to over 20,000 public libraries, institutions, and retailers. Combined sales are $3.6 billion.

Folette  Baker and Taylor

Business Quotes

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.”

Jack Welch, former Chairman and CEO of General Electric

Customer Quote

“The more I understand it, the more I appreciate the functionality.” referring to his Exeter WMS software.

Paul Pietryka, Apex Tool Group Distribution Systems Manager

Connect With Us

Interactive Systems, Inc.
61 Spit Brook Road, Suite 406 Nashua,NH 03060

(603) 318-7700
Help Desk: Support@isi-exeter.com

Send your questions and comments to George Goulet
Exeter WMS Products and Services